Privacy Policy

SpringStepShoes.com Privacy Policy

Effective Date: January 2025

INTRODUCTION

Thank you for visiting the SpringStepShoes.com website (“Website”). Spring Footwear Corp. (“Spring Step Shoes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information we collect from you.

This Privacy Policy explains:

  • What information we collect

  • How we use and share it

  • Your rights under state and federal laws

  • How to exercise those rights

By using the Website, you acknowledge and agree to this Privacy Policy and to our Terms of Use.

1. INFORMATION WE COLLECT

We collect the following types of information:

A. Information You Provide to Us

This includes personal information you willingly submit when you:

  • Create an account

  • Place an order

  • Sign up for communications

  • Participate in surveys or promotions

  • Apply for employment

  • Submit product reviews

Personal information may include:

  • Name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment method details (processed securely; we do not store full card information)

  • Date of birth (optional)

  • Gender (optional)

  • Interests and preferences

  • Order and interaction history

If you use the Website to send gifts to others, we collect information about gift recipients as necessary to complete the transaction.

B. Automatically Collected Information

We automatically collect certain information through cookies, pixels, tags, and other technologies, including:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Interaction with Website content and ads

  • Interaction with emails (e.g., open rates, link clicks)

  • Date/time of visits

  • Referring URLs

Cookies may be disabled through browser settings, but certain Website features may not function properly without them.

C. Information from Third Parties

We may receive information from:

  • Payment processors

  • Analytics and advertising partners

  • Social platforms (if you link accounts)

  • Shipping carriers or address verification tools

  • Review and survey platforms

2. HOW WE USE YOUR INFORMATION

We use personal and non-personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and service updates

  • Send marketing communications (where permitted)

  • Personalize your shopping experience

  • Improve Website functionality

  • Conduct analytics and advertising measurement

  • Prevent fraud and enhance security

  • Comply with legal obligations

We also create aggregated or de-identified data for internal analysis.

3. HOW WE SHARE INFORMATION

We may share your information only as follows:

A. Service Providers

With trusted third parties who support our operations, such as:

  • Payment processors

  • Fulfillment centers

  • Email/SMS platforms

  • Advertising partners

  • Analytics tools

  • Customer service platforms

  • Hosting providers

They are contractually required to protect the information and use it only as directed by us.

B. Advertising Partners

We work with third-party data partners that may use cookies or similar technologies to match Website activity with personal information (such as email or home address) they maintain.

This allows us—or service providers acting on our behalf—to send relevant marketing communications.

Your opt-out link (as required and previously included):

➡️ You may opt out of receiving this advertising by visiting:
https://app.retention.com/optout

(This link is preserved exactly as required.)

C. Legal Compliance and Protection

We may share personal information with law enforcement or regulators when legally required or to protect our rights and security.

D. Business Transfers

If Spring Footwear Corp. sells assets or is acquired, customer information may be transferred as part of the transaction.

4. YOUR PRIVACY RIGHTS (ALL U.S. STATES)

Depending on your state of residence, you may have:

  • Right to Know what personal information we collect and use

  • Right to Access your personal information

  • Right to Delete personal information

  • Right to Correct inaccuracies

  • Right to Opt-Out of:

    • The sale of personal information

    • Sharing for targeted advertising

    • Automated decision-making (where applicable)

  • Right to Limit Use of Sensitive Personal Information (California residents only)

We will not discriminate against you for exercising privacy rights.

To submit a request, email us at:

📧 service@springstepshoes.com

We may need to verify your identity.

5. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Request disclosure of categories of personal information collected

  • Access specific data we hold about you

  • Request deletion

  • Request correction

  • Opt-out of “sale” or “sharing” of personal information

  • Limit use of sensitive personal information (where applicable)

We do not sell personal information in exchange for money.
However, we may engage in digital advertising practices that qualify as a “sale” or “sharing” under California law.

California “Do Not Sell or Share My Personal Information”

A link will be provided on our Website footer to exercise this right.

6. YOUR MARKETING & COMMUNICATION CHOICES

You may opt out of:

A. Marketing Emails

Use the “unsubscribe” link in any promotional email or contact us at service@springstepshoes.com.

B. Behavioral Advertising

By visiting your unique opt-out link:
https://app.retention.com/optout

C. Cookie Preferences

Adjust through your browser settings or cookie banner.

D. Do Not Track

We do not respond to browser DNT signals.

7. ACCESS, CORRECTION & DELETION

You may access or update your account information at any time or contact us to request corrections or deletion under applicable law.

Email: service@springstepshoes.com

8. SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system is fully secure. Please protect your passwords and avoid transmitting sensitive information via email.

9. USER-GENERATED CONTENT (REVIEWS, COMMENTS)

Any information you post publicly may be visible to others and can be used by third parties.
We cannot control the actions of others once information is publicly posted.

10. CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under age 13.
If we learn that we have received such information, we will delete it promptly.

11. INTERNATIONAL VISITORS

Our Website is intended for U.S. users.
If you visit from outside the U.S., your information will be transferred and processed in the United States.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.
The “Effective Date” at the top indicates when changes were last made.

13. CONTACT US

If you have questions or would like to exercise your rights, please contact:

📧 service@springstepshoes.com
📬 Privacy Officer
Spring Footwear Corp.
1001 W McNab Road
Pompano Beach, FL 33069