Free Shipping & Returns

FREE Shipping & FREE Returns

FREE SHIPPING

UPS Standard Ground Service is free to springstepshoes.com customers, anywhere in the continental United States. Allow 3-10 business days for receipt within the United States when you order with free UPS Standard Ground Service.

FREE RETURNS & EXCHANGES

We guarantee your satisfaction.

If you are not happy with your order, we are happy to accept a return or an exchange at no cost to you*.

Products that you return or exchange must be unworn/unused. Spring Step does not guarantee wear or tear or any damage unrelated to the manufacturer.

When making a return or an exchange, springstepshoes.com will:

  • Provide you a pre-paid return label for your order to send your item(s) back to us.
  • Credit your full purchase price for each item in the returned shipment to the credit card used to make your purchase.

* Please note, we do not provide free return shipping for APO/FPO orders.