Enjoy Free Shipping & Free Returns

FREE Shipping & FREE Returns


UPS Standard Ground Service is free to springstepshoes.com customers, anywhere in the continental United States. Allow 3-10 business days for receipt within the United States when you order with free UPS Standard Ground Service.


We guarantee your satisfaction.

If you are not happy with your order, we are happy to accept a return or an exchange at no cost to you*.

Products that you return or exchange must be unworn/unused. Spring Step does not guarantee wear or tear or any damage unrelated to the manufacturer.

When making a return or an exchange, springstepshoes.com will:

  • Provide you a pre-paid return label for your order to send your item(s) back to us.
  • Credit your full purchase price for each item in the returned shipment to the credit card used to make your purchase.

* Please note, we do not provide free return shipping for APO/FPO orders.