Shipping & Delivery Info
Springstepshoes.com offers FREE UPS Ground shipping to anywhere in the continental United States
Springstepshoes.com does not currently ship to all geographical locations and address types. Below are some general guidelines
- Springstepshoes.com does ship to Hawaii, P.O. Boxes and military APO/FPO addresses. When entering your shipping information during checkout, click the checkbox where indicated to indicate that the address you entered is a P.O. Box, APO or FPO address.
- Springstepshoes.com does not currently ship to international addresses.
We continue to expand the geographical locations and address types for which we offer shipping service, so please check back often if we are not currently servicing your destination.
Allow 3-10 business days for receipt within the United States when you order with free UPS Standard Ground Service.
As a general rule, processing time plus shipping time equals total delivery time. Processing time typically ranges from 1-5 business days. Processing time includes receiving your order and packing the item for shipping. After processing is complete and shipping begins, shipping time is the UPS transit time from our warehouse(s) to your shipping address.
If you provide a valid email address when you order, you will receive two kinds of emails:
- Almost immediately after you place an order, you will receive an email with the subject "Order Confirmation for order number #####". This email confirms your order was received and is being processed.
- When your order ships, you will receive an email with the subject "Order Shipment Confirmation" that contains your shipment tracking number. With this number, you have 24-hour access to monitor the progress of your package as it is in transit to you.
Once you receive an Order Shipment Confirmation email for an item, you may track its shipment in any of the following four ways:
- Click the link provided in the "Order Shipment Confirmation" email.
- Visit the UPS Online Tracking web page. Copy and paste the tracking number from the "Order Shipment Confirmation" email into the UPS Tracking form.
If your order appears late, you should consider the following:
- Delivery occurs only on business days, Mondays through Fridays.
- There are certain holidays that carriers do not pickup or deliver.
- It may take 24 hours before tracking information appears on the UPS website.