TOOLIE MARY JANE SHOES

FINE DETAILS

• All items returned must be in UNWORN and ORIGINAL condition and include all original tags.
• All original packaging and original shoe box should be included.
• Please send the original shoe box back to us inside the protective shipping packaging.
• Items must be sent back within 30 days from the purchase receipt.
• We will provide you with one prepaid FedEx return-shipping label.
• You can also use your preferred shipping carrier to send us back unworn product(s). You will not be charged $7.00 return shipping label if you purchase postage at any post office or parcel shipping location you choose, and send the package to us. It will be your responsibility to ensure that the package is returned to us, and we highly suggest to use traceable shipping method. 
• All returns must be shipped to our return facility: Spring Step Shoes; 1001 W McNab Road, Pompano Beach, FL 33069, USA.
• Refunds are applied via the original payment method within 3 business days of receipt at our warehouse.
• Please note that all Products marked as “Final Sale” items are not eligible for returns or exchanges. Spring Step Shoes will not accept returns for Products marked as “Final Sale” at the time of order, nor Spring Step Shoes will issue any credit towards the return of Products marked as “Final Sale”.
• Allow 3-5 business days for your credit amount to appear on your bank statement once we receive your return item(s).
• Spring Step accepts returns only for items purchased on the www.SpringStepShoes.com website. If you would like to return or exchange an item that was not purchased on www.SpringStepShoes.com website, please contact the retailer where you made the purchase.
• Unfortunately, we cannot reimburse any expedited or international shipping fees added to your original order.
• Returns from the "Buy One Get One" sales: The purchase of two pair is what qualifies you for the discount during our "Buy One Get One" Sale. Accordingly, the discount is deducted from the refund total if either pair is returned. The discount may be retained if an exchange is made at the time of return.