Help Center
Spring Step Shoes Customer Care Center
Get more information
Shipping & Delivery
Have a question about shipping and delivery, refer to our help docs here.
Returns and Exchanges
Have a question about returns and exchanges, refer to our help docs here.
Pricing and Payment
Have a question about our pricing policies and payment options, refer to our help docs here.
Quality and Care
Have a question about the quality of our shoes and how to care for them, refer to our help docs here.
Contact Us
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Click here to email our customer care team. Our current response time is 1-5 days.
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CallTo place a phone order, or for personalized help, call us Monday through Friday, 9 AM to 6 PM EST.
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- Voice Assistance:
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- +1 877 444 6703
- SMS Assistance: +1 877 378 4330